Welcome To Unified Outsourcing

About Unified Outsourcing

Unified Outsourcing, established in 2024 and based in Kolkata, is a fresh and innovative telecalling service provider dedicated to delivering exceptional communication solutions. In just a short time, we’ve built a reputation for reliability and professionalism in the industry.

Our services span across customer support, lead generation, sales, and market research, all designed to help businesses connect with their customers in meaningful ways. At Unified Outsourcing, we believe in a personalized approach to every project, tailoring our solutions to meet the specific needs of each client.What sets us apart is our team of highly trained professionals who are passionate about making every call count. We focus on efficiency, empathy, and effectiveness in every interaction, ensuring our clients’ messages are delivered clearly and with impact.

150+

15

Trusted

Reliable

Services

Comprehensive outsourcing solutions.

Call Center

24/7 support and lead generation.

Inbound calls refer to telephone calls initiated by customers or clients to a business or service center. These calls often involve inquiries, support requests, or service orders. Businesses typically manage inbound calls through call centers or customer service teams trained to address various issues efficiently. The goal is to provide timely assistance, resolve concerns, and maintain customer satisfaction. Inbound call handling often involves using customer relationship management (CRM) systems to track issues and provide personalized service. Effective inbound call management can lead to better customer retention, improved service delivery, and enhanced brand loyalty.

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